• All locksmiths jobs will be undertaken in accordance with the request of the client. Where possible in the event that a system/lock is discontinued we will ensure to install a system/lock as close to the old one.
  • Our charges are hourly. A minimum of 1 hour will be charged per job, plus a charge for all parts and materials supplied and fitted. All work undertaken must be paid in full on the date of completion (General Public) or within 7 working days for commercial. Any client that has not settled their invoice in full will be in breach of the contract and proceedings will be started to collect the outstanding balance and or materials used. A late charge of 2.5% per week will be levied for late payment.
  • All customers/clients must agree that work can commence before the 14 day cancellation period if work is to start on the day of call out.
  • If you would like to make a genuine complaint, please contact SureKey Locksmiths, email enquiries@surekeylocksmiths.co.uk.
  • All parts SureKey Locksmiths supply and fit come with a 6 month warranty. If you believe it to be faulty, we will endeavour to repair or replace this part within 72 hours. If the part is found to have been tampered with after installation, the warranty will be null and void.
  • We accept payment via cash, debit card, credit card, BACS transfer. We do not accept under any circumstances cheques.
Terms & Conditions Information